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WebChristy Long. Customer Service Manager. 601 E. Main Street. Johnson City, TN 37601. Back. Water & Sewer Services customer service regular business hours are Monday-Friday, 8 a.m.-5 p.m. Mailing address for payments: P.O. Box 2386 Johnson City, TN 37605. Mailing address for general correspondence: P.O. Box 2150 Johnson City, TN 37605. WebBrightRidge understands that two years into the pandemic, its effects are far from over. This is why they’ve given $1.3 million in Pandemic Recovery Credits provided by TVA to customers for the second year in a row, this … WebWe made the switch from Comcast to BrightRidge fiber optics and that included phone, internet and TV and we couldn't be happier. Everything happened as promised and that was an immediate difference from our former provider. ... No problems with the service but your phone bill pay is terrible. I had to enter the same number 6 times before it ... jeff hales for sheriff